Medical Office Administration (Day and Evening)

Instructional Weeks 36 (Day) or 45 (Evening) 

Objective

Quality patient care often begins in the front office when a patient enters a medical office or healthcare facility and is greeted by a knowledgeable and professional medical office administrator or assistant. Medical office administrator/assistants provide support to patients and providers by performing vitally important administrative functions, such as greeting patients, scheduling appointments, verifying insurance eligibility, patient medical records, copay collections, and insurance billing. The objective of the Medical Office Administration program is to prepare students with a solid foundation of knowledge and technological skills so that they can seek entry-level positions in medical and allied health facilities.

Description

The Medical Office Administration curriculum provides fundamental knowledge and a hands-on skill expected in the workplace at the entry level and prepares students to effectively support a medical office or facility. Students acquire general administrative and organizational skills as well as sound knowledge of medical terminology, insurance, basic coding, hospital admissions and medical billing. Students learn to use management and electronic health record software for efficient management of patient health information to complete daily office tasks.

Externship

An externship course is included in this program to provide students with the opportunity to apply their knowledge and skills to real-life situations in a healthcare setting. Students are required to complete the required externship hours and other related learning activities prior to graduation. Students are not paid for work performed at the externship site.

Credentialing Exams

Toward the completion of training students are eligible to take National Health-career Association’s (NHA) Certified Medical Administrative Assistant (CMAA) exam. The cost of this exam is included in the total program cost.

Career Opportunities

Graduates of the Medical Office Administration program leave the program equipped with professional competencies to seek entry-level employment for positions such as: Medical Office Assistant, Administrative Medical Assistant, Patient Account Representative, Insurance Billing Representative, Medical Records Clerk, and Patient Financial Services Representative.